VAX Air Free Cordless Floormate Skin

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VAX Air Free Cordless Floormate Skin

VAX Air Free Cordless Floormate Skin

Availability: Instore only

$499.00
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Key Features

  • PLEASE NOTE: Batteries not included
  • Cordless cleaning technology - no cords to get in the way!
  • Effortlessly washes and dries your hard floors in a single unit
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Description & Specification

Key Features

Additional Information

SKU 12300122
Brand Vax
Model VX34SK
Capacity (l) 0.7
Voltage 20
Wet Use N/A
Collar Dimensions N/A

Customer Reviews

Product Reviews

By customers who purchased the VAX Air Free Cordless Floormate Skin.

Average Rating - Rated 3.5 out of 5 based out of 4 votes
 
The service was great.
22nd Sep 2017
 
I called in to the store and explained I have disabilities and a low income and need a good floor scrubber that's not heavy. The male I spoke to recommended the vax floormate and showed me what he had, he then showed me the uprightvx7 and said he'd also 'give' me the handvac, all for a fantastic price of $798. I thought this was an ok deal as I hadn't looked elsewhere so I purchased it. I charged the batteries and started vacuuming floors. I then switched to the floormate but the battery didn't work. I checked it in the vacumn, it didn't work. I put the one from the vacumn into the floormate and it worked. So I then took the batteries and charger back to store, the staff checked the batteries and charger & replaced the faulty battery. Two days later I went to use the floormate, and that no longer worked. so again I went back to store and was told that it would be sent away to be fixed or replaced. the unit was less then 2 weeks old, it should've been replaced immediately. I needed the floormate - that's what I wanted in the first place. during that week I received an email from godfreys and the whole bundle in the hoover ( who have taken over VAX ) range was $399 delivered !! needless to say, I was very disappointed. I rang the store and was told by the gentleman I spoke to that as English wasn't his first language, that he didn't understand what I was talking about. it was pretty simple, I asked when my floormate would be back, and if I could get a further discount as I bought floorstock that's been superceeded at double the price of brand new stock. He said id have to speak to Nigel. So a friend bought the $399 deal and it was delivered promptly. they've used it and seem happy with all the extra attachments for the vacumn. I then received a call saying my floormate was ready to be picked up. So I returned to the store on 9/4/17. to be handed a hoover floormate as a replacement. I also asked Nigel about a credit for the overpriced superceeded floor stock he sold me. He went on to say that it was worth much more (it wasn't as the hoover deal is valued at $1149, the vax deal was approx. same, at full price. He also went on about the two batteries & 3 year warranty. He also said that Hoover only just put the deal on as the batteries were close to shelf life (ummm no they are not) and they had no idea that it would be on special. This all coming from an area manager was very very patronising.
I have been in retail for more then 20 years, as a manager (not area) we knew what promos were coming up, a month before they did.
So I was offered a Hoover valued at $299 instead of the VAX which was $499, not offered any kind of credit. Patronised.... and to top it off, he said there was nothing wrong with the battery that they replaced, even though his own staff tried it in different products and charger.
I declined the Hoover and left the store, to which I'm not returning to and will not recommend. I'd like my Vax sent directly to me. A credit would be nice as at double the price for something that needed to be moved on anyway, that's pretty poor service. if the floormate had not failed within its first two weeks, I wouldn't even know about the hoover promo.
11th Apr 2017
 
Very helpful. Showed how effective the vacuum is
7th Mar 2017
 
good service. disappointed with the vaccum which is why i went to Godfreys. Was talked up in price and regret not buying something cheaper.
21st Jan 2017
View all Reviews

Service Reviews

By customers who purchased the VAX Air Free Cordless Floormate Skin.

Average Rating - Rated 4 out of 5 based out of 4 votes
 
The service was great.
22nd Sep 2017
 
I called in to the store and explained I have disabilities and a low income and need a good floor scrubber that's not heavy. The male I spoke to recommended the vax floormate and showed me what he had, he then showed me the uprightvx7 and said he'd also 'give' me the handvac, all for a fantastic price of $798. I thought this was an ok deal as I hadn't looked elsewhere so I purchased it. I charged the batteries and started vacuuming floors. I then switched to the floormate but the battery didn't work. I checked it in the vacumn, it didn't work. I put the one from the vacumn into the floormate and it worked. So I then took the batteries and charger back to store, the staff checked the batteries and charger & replaced the faulty battery. Two days later I went to use the floormate, and that no longer worked. so again I went back to store and was told that it would be sent away to be fixed or replaced. the unit was less then 2 weeks old, it should've been replaced immediately. I needed the floormate - that's what I wanted in the first place. during that week I received an email from godfreys and the whole bundle in the hoover ( who have taken over VAX ) range was $399 delivered !! needless to say, I was very disappointed. I rang the store and was told by the gentleman I spoke to that as English wasn't his first language, that he didn't understand what I was talking about. it was pretty simple, I asked when my floormate would be back, and if I could get a further discount as I bought floorstock that's been superceeded at double the price of brand new stock. He said id have to speak to Nigel. So a friend bought the $399 deal and it was delivered promptly. they've used it and seem happy with all the extra attachments for the vacumn. I then received a call saying my floormate was ready to be picked up. So I returned to the store on 9/4/17. to be handed a hoover floormate as a replacement. I also asked Nigel about a credit for the overpriced superceeded floor stock he sold me. He went on to say that it was worth much more (it wasn't as the hoover deal is valued at $1149, the vax deal was approx. same, at full price. He also went on about the two batteries & 3 year warranty. He also said that Hoover only just put the deal on as the batteries were close to shelf life (ummm no they are not) and they had no idea that it would be on special. This all coming from an area manager was very very patronising.
I have been in retail for more then 20 years, as a manager (not area) we knew what promos were coming up, a month before they did.
So I was offered a Hoover valued at $299 instead of the VAX which was $499, not offered any kind of credit. Patronised.... and to top it off, he said there was nothing wrong with the battery that they replaced, even though his own staff tried it in different products and charger.
I declined the Hoover and left the store, to which I'm not returning to and will not recommend. I'd like my Vax sent directly to me. A credit would be nice as at double the price for something that needed to be moved on anyway, that's pretty poor service. if the floormate had not failed within its first two weeks, I wouldn't even know about the hoover promo.
11th Apr 2017
 
Very helpful. Showed how effective the vacuum is
7th Mar 2017
 
good service. disappointed with the vaccum which is why i went to Godfreys. Was talked up in price and regret not buying something cheaper.
21st Jan 2017
View all Reviews

Videos & Manual

Delivery & Warranty

How much will my delivery cost?

No matter where you live in Australia, our delivery service charges are as follows:


Godfreys Delivery Rates


This applies to everything on this website, including vacuum cleaners, vacuum bags and accessories. 'Total spend' includes all products and services purchased in a single online transaction excluding freight costs. Godfreys aim to dispatch all orders the following business day. 

 

How long will my order take to arrive?

We use Couriers Please for most of our online orders. Please note that we do not deliver to PO Boxes. Here is an approximate guide to delivery times for online orders once your delivery has been despatched:

 

Business Days to Delivery

LOCATIONESTIMATED DELIVERY
Victoria Melbourne 1-2 days
VIC Country 2-3 days
New South Wales Sydney 1-2 days
NSW Country 2-3 days
Queensland Brisbane 2-3 days
QLD Country 2-5 days
South Australia Adelaide 1-2 days
SA Country 2-3 days
Western Australia Perth 5-7 days
WA Country 2-3 days
Tasmania All areas 2-4 days
Northern Territory All areas 4-6 days

 

Note: Please allow extra time for delivery around public holidays. In order to qualify for our delivery service, the products that you ordered have to be in stock, they must be ordered online, payment must be received by us, accurate delivery details must be provided and your delivery address must be within Australia. Alternatively, you can choose our Click & Collect option at Checkout and your selected product will be available for you to collect from your nominated store.


If you haven’t received your online order or if you have any questions about an order that you have placed, please contact Customer Service and we’ll get on the case straight away. 

 

Warranty Information    

Product warranty cards are included with most vacuum cleaners. If you are looking for the length of warranty for this product, you can find this on the 'Description & Specification' tab on this page.                                                

For more detailed information on this products' warranty, please contact Customer Service.