If you need help, our Customer Service is happy to assist you. We offer a number of options that allow you to solve your issue.

Our Customer Service team hours are as follows:

Monday - Friday 9am - 5pm AEDT ( Excluding Public Holidays)

Reach out to us Via our Contact Us page and one of our customer service representatives will be in contact with you asap.

Please note we are experiencing a high demand with enquires and we greatly appreciate your patience. Your enquiry is extremely important to us and we will endeavour to respond to your request as quick as possible, however please note with current demands we will respond back to you within 2-3 days.

Important information:

If you purchased an item from Electrical Home Aids Pty Ltd (Godfreys Group of Companies) (All Administrators appointed by PwC), prior to 14 June 2024, it is important to note that the business with which you transacted is different to the business trading under Godfreys from 14th June 2024 onwards.

For all matters related prior to the 14th June 2024, please contact the administrators appointed.