Message to customers

Important message to customers

Craig Crosbie, Robert Ditrich and Daniel Walley of PricewaterhouseCoopers (PwC) Australia have been appointed Joint and Several Administrators of Godfreys on 30 January 2024 pursuant to Section 436A of the Corporations Act 2001.

On 20 March 2024, the Administrators advised that after conducting a comprehensive process to identify a purchaser for the business, no viable offers to take the business forward as a going concern have been submitted.

The Administrators will now commence a progressive wind-down of Godfreys’ operations. This process is expected to take a number of weeks, with an expected closure date of June 2024. The Godfreys business will continue to trade during this period.

As a consequence of the appointment, there may be some changes that affect customers, particularly with respect to returns and warranties.

For customers that purchased products prior to 30 January 2024, please refer to the FAQ guide found here: Please see the bottom of the page.

For customers who purchased products after 30 January 2024, please refer to this notice to customers in addition to the FAQ guide. We note that returns of products purchased during the Administration for defects and other reasons provided for under the Australian Consumer Law will continue to be processed in accordance with that law.